Shipping Policy

Shipping Policy

At Wosen Tools, we are committed to delivering your diamond tooling orders efficiently and reliably to job sites around the world.

International Shipping

We ship worldwide via trusted international carriers including DHL Express, FedEx International, and UPS Worldwide. Carrier selection is based on destination, package weight, and delivery urgency.

Processing Time

All orders are processed within 3–5 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

Estimated Delivery Time

Estimated delivery time is 7–15 business days after dispatch, depending on the destination country and customs clearance procedures. Remote areas may require additional transit time.

Order Tracking

A tracking number will be provided for all shipments via email once your order has been dispatched. You can track your shipment directly on the carrier’s official website.

Shipping Costs

Freight is quoted based on the total weight of the shipment and the destination. We will provide a shipping quote before final order confirmation. For bulk orders, we offer competitive freight rates.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the buyer and are not included in our pricing.

Contact Us

For any shipping-related inquiries, please contact us at [email protected].

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